Skip to main content
All CollectionsTechnical / TroubleshootingTroubleshooting
Insightful Application isn't Starting on Windows 7
Insightful Application isn't Starting on Windows 7

Learn what to do if Insightful application doesn't start after you have installed and tried running it on Windows 7

Tamara Filipovic Djordjevic avatar
Written by Tamara Filipovic Djordjevic
Updated over 9 months ago

If you install and run Insightful application on Windows 7 and the software does not start, please take the following steps

  1. Install .Net Framework 4.0 Runtime on your device

  2. Reboot the device

As dotnet 4.0 reached end of life and is no longer supported, similarly to how Windows 7 is no longer supported by Microsoft, some users might be experiencing difficulties with installing / updating to version 4.0.

If you are among them please find links to other versions on the bottom of the web page linked above and try with dotnet version 4.5 instead.

Did this answer your question?