To enable SSO Sign In option, please go to Settings >> Security and Identity.

Note: This can be performed by Insightful Admin user role only.

  • Click on Configure SAML button.

  • On the next step, please name the integration and enter required details, obtained from Identity Provider interface: Issuer ID, Login URL and Identity Provider Certificate - which can be copied and pasted into the certificate field or uploaded like a Certificate file.

By completing this step, and upon a successful response from API, status of SSO Configuration becomes Configured.

  • Next, Admin must copy our info (the response from the fields) into Identity Service Provider. The response contains of Default Relay State and Certificate. Certificate can once again be copied and pasted or downloaded as a Certificate file.

After this step is done, new window to verify SAML will appear. Click on Verify SAML button. Upon successful completion, the status of SSO Configuration becomes SSO Configured & Verified.

  • If you encounter an error message that there is no Encryption assertion - {"message":"Expected 1 EncryptedAssertion; found 0."} please do the following:

    • Download/copy Service Provider Certificate from Insightful and upload to Identity Provider’s app;

    • SAML configuration will be successfully setup afterwards.

Note: There can be only one active SAML Configuration at a time. You can always edit the existing one or disconnect / remove it if you wish to add another one. 👉 Click here to learn how.

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