With the release of macOS Sequoia (version 15+), users may encounter prompts to grant or renew screen recording permissions while using Insightful. These prompts arise due to Apple’s new security protocols, which limit the duration of screen recording permissions.

MacOS Sequoia requires screen recording permissions to be renewed every 30 days, even if you've previously granted permission. This change only affects screen recording permissions, and other permissions remain unaffected.

The sample dialogue below illustrates what you might expect:

To continue using Insightful screen recording features, you will need to click Allow For One Month when the system prompts you. This allows screen recording for 30 days, after which re-authorization will be required.

If screen recording permission is not granted, Insightful will be unable to capture screen activity. This will affect features such as:

For any additional help, feel free to contact our support team.