Skip to main content
All CollectionsTechnical / TroubleshootingTroubleshooting
Granting Screen Recording Permissions on macOS Sequoia for Insightful
Granting Screen Recording Permissions on macOS Sequoia for Insightful

With macOS Sequoia (version 15+), users need to renew screen recording permissions every 30 days due to updated security protocols

K
Written by Katarina Dakic
Updated over a week ago

With the release of macOS Sequoia (version 15+), users may encounter prompts to grant or renew screen recording permissions while using Insightful. These prompts arise due to Apple’s new security protocols, which limit the duration of screen recording permissions.

MacOS Sequoia requires screen recording permissions to be renewed every 30 days, even if you've previously granted permission. This change only affects screen recording permissions, and other permissions remain unaffected.

The sample dialogue below illustrates what you might expect:

How to Grant Permission

To continue using Insightful screen recording features, you will need to click Allow For One Month when the system prompts you. This allows screen recording for 30 days, after which re-authorization will be required.

What Happens if Permission is Not Granted?

If screen recording permission is not granted, Insightful will be unable to capture screen activity. This will affect features such as:

  • Screen recordings

  • Screenshots

For any additional help, feel free to contact our support team.

Did this answer your question?