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Signing in with Enterprise SSO feature [SSO]
Signing in with Enterprise SSO feature [SSO]

Learn how to use Single Sign-On option to Sign In with your existing SSO account if you are Insightful's Admin, Manager or Client user

Uros Maksimovic avatar
Written by Uros Maksimovic
Updated over a week ago

A Single Sign-On (SSO) system is a centralized authentication service that allows users to log in to multiple applications with a single set of credentials. This improves security by eliminating the need for users to manage multiple passwords and simplifies administration by reducing the number of logins to manage.

Insightful Admin, Manager and Client users have the ability to use SOO to Sign In on the web platform using their existing SSO account such as Okta, OneLogin, Azure, Ping Identity, Bitium, Centrify, Custom SAML 2.0, etc...

To be able to Sign In with SSO - this feature must be enabled by your Admin within Insightful application's Settings. Click here to learn how to set it up.

Signing in with SSO

On Sign In page there is a Sign in With SSO button.

To use this functionality, press on that button, enter your SSO account email and click on Sign in With SSO.

Newly added user

If a newly added Admin, Manager or Client user wants to login to Insightful for the first time with SSO, they will be redirected to their SSO platform for further one time only authorization steps. Having successfully passed the authorization, the user will land onto the Insightful application.

Already existing user

When an already existing Insightful Admin, Client or Manager user Signs In with SSO for the first time, they will be informed that they will not be able to Sign In with their Insightful credentials again after connecting their SSO account with Insightful.

Upon clicking on Yes, Link Account button, 6-digit code will be sent out to the user's email as a identity verification step. This can be resent by clicking on Resend Code button. By entering correct code, user is redirected to their Insightful platform.

Not yet invited user

If Admin, Manager or Client user which hasn't yet been invited to their organization's Insightful account signs in with SSO, after the successful authorization, they will automatically get assigned to their organization as a Manager user without any active permissions and based on the email address domain.

They will see a message advising them to reach out to their Insightful Admin as they have no permissions.

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