FAQ

Frequently Asked Questions

6 articles in this collection
Written by Jana Jovanović and Uros Maksimovic

Lost 2FA recovery code

What to do if you can't access your 2FA authenticator app and you lost your recovery code

Written by Uros Maksimovic
Updated over a week ago

Supported authenticator apps [2FA]

List of mobile apps you can use for two step verification for your Insightful login with 2FA enabled

Written by Uros Maksimovic
Updated over a week ago

How to download Insightful installation [Personal Computers]

How can personal computer users download Insightful app after they initially got it from the invitation email

Written by Uros Maksimovic
Updated over a week ago

Can Insightful work on Windows 7?

How to run Insightful on your Windows 7 OS based computer

Written by Uros Maksimovic
Updated over a week ago

What is Idle time and how can I set up or edit it in Insightful?

Idle time explanation example; Where to find Idle time setting to extend or shorten trigger period for Idle time

Written by Uros Maksimovic
Updated over a week ago

Does Insightful work offline?

How Insightful works if the internet connection is lost.

Written by Jana Jovanović
Updated over a week ago