October 30, 2026
🔧 Improvements
Employee profiles: full identifier shown and copyable
Employee profiles now show and copy the full identifier for local, domain, and personal-computer users.
Grids: full text on hover
Truncated grid cells now reveal the full text when you hover over them.
Assign Managers: opens to the manager list
Assign Managers now opens straight to the manager list.
AI Adoption Report: consistent Spanish wording
The Spanish AI Adoption Report now uses consistent wording, and maturity times are shown in minutes.
Alerts: clearer form validation
Alert forms now explain why a name or condition is invalid.
🐛 Fixes
Comparison charts: periods line up correctly
Comparison charts now line up periods correctly, and labels update as soon as the date range changes.
Data Warehouse Integrations: correct card labels
Data Warehouse cards now show the correct status, badge, and action labels.
API tokens: permissions kept when editing
Editing a read-only API token now keeps its Activities, Activity Logs, and organization-group permissions.
CSV exports: names with commas or quotation marks
CSV exports stay correctly formatted when names contain commas or quotation marks.
Alerts: read-only project scope and case-insensitive project names
A manager's alert project scope is shown as read-only when it cannot be changed, and project names are matched regardless of capitalization.
Real-Time Insights: timezone notifications no longer repeat
Timezone notifications no longer repeat after you leave Real-Time Insights.
Apps & Websites: filters keep scrolling after a search
Filters in Apps & Websites keep scrolling after you search.
Navigation and layout: steadier page content
Collapsing the menu no longer shifts page content, sticky headers keep their spacing, and activity pop-ups stay open when you move toward their links.
HRIS integrations: team edit messages name the integration
HRIS team edit messages now show the integration name.
Screen Recording: consistent labels
Screen Recording labels are now consistently plural.
Reports: tidier Spanish descriptions and links
Spanish report descriptions fit their cards, link cursors only appear on real links, and entity links, icons, and project task names line up correctly.
⚙️ Behavior Changes
Scheduled-hours formulas: expected break time is capped
Scheduled-hours formulas now cap expected break time, so some expected-hours figures may change.
October 29, 2026
🔧 Improvements
Tracking settings: manager permission levels
Managers can now be given "Manage tracking settings within scope" or "Manage all tracking settings". Existing managers receive the within-scope permission automatically.
Tracking settings: clear view-only mode
Managers now see tracking settings they cannot edit in a clear view-only mode.
Tracking settings: review before you delete
Deleting a tracking setting now shows which employees and teams are affected and which setting each will move to. You can reassign them before you confirm.
Time Off: entries up to 365 days
Time off entries can now cover up to 365 days, so long leave such as maternity, medical, or sabbatical can be recorded accurately.
Calendar Integration: group and distribution list emails
Meetings sent to a group or distribution list email are now credited to each member employee who attends.
🐛 Fixes
Home and Employees pages: reliable loading for large organizations
These pages now load for organizations with very large employee lists, without the long waits seen before.
Tracking settings: stay usable with thousands of employees
Tracking settings remain responsive when thousands of employees are assigned to a setting.
Time and Attendance CSV exports: clock format and overnight shifts
Exports now follow your 12- or 24-hour clock setting, mark overnight shifts with (+1), and show --:-- when there is no clock-out.
Time and Attendance CSV exports: names for org group managers
Managers who see employees only through an Org Group now get employee and team names instead of N/A.
Timesheets: accurate utilization and clock-out
Timesheets no longer show utilization above 100% or an early clock-out when activity continues past the recorded clock-out.
Activity timelines: consistent idle time
Timelines now show idle time from the start of an active shift and look the same across manager, admin, and time zone views.
Apps & Websites: usage matches your selection
Per-employee and per-team usage now matches the app or website you selected.
Projects: employees see only their own
Employees now see only their own projects and time on their project pages.
Time Off: real-time updates from HRIS
Time off changes from connected HRIS systems now arrive in real time.
Project Management: Done cards update tasks
Cards moved to Done now update the task status and leave the desktop task list.
October 27, 2026
⚙️ Behavior Changes
Project management integrations: automatic disconnect when access ends
Project management integrations now disconnect when an organization is deleted or its trial or subscription expires. Admins are notified, with a link back to the integration page.
🐛 Fixes
Navigation: Work Intelligence items no longer overlap the sidebar
Work Intelligence items no longer overlap the main navigation, and sidebar sections stay in the correct order when several of those items are visible.
October 23, 2026
✨ New Features
Project management integrations: Linear, Basecamp, and GitHub Issues
Connect Linear, Basecamp, or GitHub Issues to Insightful, match employees, choose projects, and sync tasks. You also control which task statuses employees see.
🔧 Improvements
Attendance email reports: daily totals or one row per shift
When you create or edit a CSV attendance email report, you can now choose daily totals or one row per shift.
Productivity Labeling: open apps and websites in a separate tab
Open an app or website in a separate tab so you keep your place in long lists.
Integrations: clearer setup descriptions
Setup pages for Shortcut, Aha!, Pivotal Tracker, Rally, and GitLab now include specific descriptions, and the guidance for Linear and GitHub Issues is updated.
MCP: clearer, consistent answers
MCP answers now include your organization time zone and utilization context, durations are easier to read, productivity questions use the right measure, and attendance timestamps match the dashboard.
🐛 Fixes
Real-Time Insights: accurate, current statuses
Real-Time Insights stays current as you navigate, reconnect, and refresh. Working employees are less likely to show as inactive or idle, Idle and Break statuses expire correctly, and activity timelines now include idle time during an active shift.
Shifts: completed shifts stay accurate
Older data from another device can no longer shorten a closed shift, so work time and utilization are no longer distorted.
Missed clock-in alerts: no false flags
Missed clock-in alerts no longer flag employees who were already working before the configured time.
Jira integration: archived projects no longer block selection
Archived projects are no longer treated as duplicates, so valid projects can be connected.
Exports and Timesheets: expected working days
Exports and timesheets now correctly mark expected working days, and timesheet date ranges and time zones are handled consistently.
Linear integration: employee matching
Employee matching now shows names correctly, keeps selections readable, reduces dropdown flicker, shows tooltips, and counts only employees who still need to be matched.
October 20, 2026
🐛 Fixes
Activity tracking: accurate counts for long stretches in one window
Keystrokes, clicks, and scrolls are now fully counted for employees who stay in the same window for a long time, such as writing a long document. Previously, activity could be lost every 15 minutes or when the employee went idle, making people who worked in one app for hours look almost inactive in dashboards. You may notice activity numbers rise for these employees as the update rolls out.
October 16, 2026
🔧 Improvements
HRIS integrations: exclude employees and managers from matching
On the Review Mapping page (Settings → Integrations → your HR tool), admins can exclude any employee or manager from matching. Excluded people stop updating from the HR tool, are tagged Excluded, and can be included again at any time.
HRIS integrations: manual matching and overrides
When auto-matching does not find a counterpart, you can pick the right person from the HR tool yourself, or override an existing match to fix incorrect data. Manual matches are tagged Manual and apply once you hit Confirm.
HRIS integrations: Review Mapping now covers managers
An Employees / Managers toggle lets you check how managers were matched to their HR tool counterparts, including their current employee scope and match status. The Managers view appears on integrations that support Manager Scope Sync when that configuration is turned on.
HRIS integrations: filters and summary cards
Filter Review Mapping by employees, teams, org groups, and match status, or search by name and email. Summary cards show how many people are matched, not found, and excluded, plus when the last sync ran.
HRIS integrations: manual assignments stay in place
Employees excluded from HRIS sync can still be added to any manager's scope, team, or org group from the dashboard, and those assignments are kept across later syncs. A manager's scope now lists synced and manually added employees separately, with synced ones locked and tagged.
Real-Time Insights: collecting-data state on first load
Real-Time Insights now shows a collecting-data state on first load instead of marking employees inactive before live data arrives.
Schedules: approved absence for shifts that overlap time off
A scheduled shift that overlaps approved time off now appears as an approved absence on the Schedules page.
🐛 Fixes
Analytics and Notification Center: correct scope for org group managers
Managers whose only access is an org group now see analytics for that group only, and they see notification center alerts when they are a recipient.
Agent View: widget follows the status filter
The agent widget now follows the Agent View status filter and no longer shows Done tasks when that status is turned off.
Office detection: remote employees on a VPN
Office auto-detection now ignores an empty network address, so remote employees on a VPN are no longer marked as in the office.
Breaks: overbreak badge shows the full overage
The overbreak badge now shows the full overage, including minutes, instead of seconds only.
Partner portal: clearer client list
The client list now shows full organization IDs and aligned labels, and organization names are no longer clipped.
October 14, 2026
🐛 Fixes
Permissions: no errors for features outside your plan
Features covered by broad All permissions now follow your organization's plan, so a feature that is not on your plan no longer raises a permission error. This stops the recurring permission errors in Manual Time.
October 9, 2026
🔧 Improvements
Reports: Alias ID column
Alias ID is now available as a column in the Employee, Employees, Team, and Teams reports. It is off by default; turn it on in the column selector and include it in exports.
SSO setup: clearer Verify SAML errors
The Verify SAML step now shows a specific, actionable message for common identity provider misconfigurations instead of one generic failure.
⚙️ Behavior Changes
Alerts: shared across admins
An alert created by one admin is now visible to, and can be managed by, every other admin in your organization.
🐛 Fixes
Jira integration: imports, updates, and statuses work again
Imports, ticket updates, and status lists work again, synced tasks are no longer duplicated, and assignees match Jira.
Schedules & Time Off: no error for organization group admins
Admins whose scope is set to organization groups can now schedule shifts and add PTO without getting an error.
Schedules & Time Off: sorting by employee name
Sorting by employee name now reorders the list instead of adding duplicate rows.
Irregular Behavior Alert: unblur screenshots directly
Screenshots opened from an irregular behavior alert can now be unblurred directly with "Show original screenshot".
Irregular Behavior Alert: detections across two devices
Alerts no longer miss detections when an employee works across two devices.
Utilization: formula settings save without teams
Formula settings are now saved when the formula has no teams assigned, instead of keeping the values it was created with.
October 7, 2026
🐛 Fixes
Schedules: shifts restored when an employee is reactivated
Reactivating an employee now brings back their upcoming and in-progress scheduled shifts, so Timesheets, Schedules, and Schedule Adherence reports stay in sync.
Timesheets: accurate hours for employees on multiple computers
Shift View and Day View now count time tracked on several computers at the same time only once, so Computer Activity and Productive Hours no longer exceed Work Time.
October 2, 2026
✨ New Features
Communication Report: communication metrics on Home, Employee, and Team pages
You can now add Call Time, Ad-hoc Call Time, Async Communication, and Meeting % of Work Time to the KPI widget on the Home, Employee, and Team pages, along with optional widgets for communication load, app breakdown, scheduled meeting details, and messaging details. Ad-hoc Call Time requires an active calendar integration, and these metrics count time and patterns, never message content.
🔧 Improvements
Reports and Workflow Path: reliable PDF and PNG exports
PDF and PNG exports from reports and the Workflow Path view are now more reliable and keep styling, fonts, icons, and excluded elements intact.
Utilization: clearer Standard Hours setup
You can now turn the Standard Hours threshold on or off (default 15 minutes), and the formula, setting labels, and tooltips are updated so setup is easier to follow.
Workflow Reports: complete session timelines
Session timelines now show every fragment, including non-active fragments and interaction types, so you see the full picture of each session.
Navigation: consistent Time & Attendance menu
Section and submenu names in the Time & Attendance dropdown now line up consistently.
⚙️ Behavior Changes
Utilization: Standard Hours target follows your schedule
The Standard Hours target is now calculated dynamically from the working days and hours you configure.
🐛 Fixes
Workload Distribution: breakdown on hover and click
Hovering over or clicking a bar now opens the breakdown with utilization counts, percentages, and the most and least utilized employees.
Activity Logs: Apps & Websites filter returns results
Filtering Activity Logs by Apps & Websites now returns matching results instead of an empty list.
Manual Time: pending requests visible in employee profiles
Pending manual time requests now appear in the Manual Time view of an employee's profile, matching what admins see under Time and Attendance.
Timesheets: team links respect permissions
Team names in tables only link to pages you can access; otherwise they show as plain text, so employees no longer see an access permission error from Timesheets.
Schedules: shift popup fits in Spanish
The scheduled shift popup on the Schedules page no longer overflows when the interface language is Spanish.
Navigation: clearer Spanish labels
Spanish labels for Insights and Schedules & Time Off are now clearer in the sidebar and tabs.
October 1, 2026
The following fixes apply to Projects and the Task overview board.
🐛 Fixes
Reliable project dialogs for large organizations
Assigning employees and opening the add or edit project dialog no longer crashes for organizations with very large employee lists.
Smooth drag and drop on the Task overview board
Moving a task card between columns, or reordering cards in the same column while search is on, now works as expected.
Task pages load with former employees' screenshots
A project task page now loads even when one of its screenshots belongs to an employee who is no longer in your organization.
Cleaner project names
Extra spaces are now trimmed from project names when you create or edit a project, and a name made only of spaces is no longer accepted.
