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September 2026 Change Log

Product change log for September 2026

Written by Reed Rawhouser

September 18, 2026

🐛 Fixes

  • Schedule Adherence: unapproved absences match across views

    Unapproved absences in the Schedule Adherence report now show the same values whether you are looking at a team or at an individual employee.

  • Stability fixes across Workload Distribution, PDF exports, Alerts, charts, and Screen Recording

    Crashes have been resolved in Workload Distribution charts and selections during page reloads, chart and homepage PDF exports, alert logs opened from notifications, activity and productivity chart tooltips when the date range changes, Screen Recording navigation during bulk deletion, and long scrolling tables. Nothing looks different; the app just stops breaking in those spots.


September 17, 2026

🔧 Improvements

  • Tracking Settings: merged employees stay assignable

    Employees who have been merged now remain available in Tracking Settings, so you can keep assigning them to the shared setting that applies to them.

  • Tracking Settings: accurate team counts

    Unaccepted invitations no longer inflate team counts in Tracking Settings, so each setting's scope reflects who is actually being tracked, and how.

🐛 Fixes

  • Stability fixes across Employees, Email Reports, Productivity Labels, and Personal Settings

    Crashes have been resolved when editing employees from filtered lists, using Add Employee actions, switching workspaces after a password change, setting up Email Reports with limited permissions, applying productivity labels in bulk, using scope selection menus, and loading Personal Settings. Nothing looks different; the app just stops breaking in those spots.


September 16, 2026

The following updates apply to the Insightful MCP Server and to HRIS Integrations. HRIS Integrations items in this release are available in Beta.

✨ New Features

  • Insightful MCP Server: connect Microsoft Copilot Studio and ChatGPT

    You can now connect Microsoft Copilot Studio and ChatGPT to the Insightful MCP Server, with OAuth sign-in supported end to end for both clients. Your AI assistant answers questions from your live Insightful data, read only and within the permissions you already have.

🔧 Improvements

  • Insightful MCP Server: time off data in your AI assistant

    Time Off entries are now available through the Insightful MCP Server, so time off can be pulled alongside the rest of your workforce data.

  • Insightful MCP Server: clearer tool descriptions

    Each MCP tool now describes the filters and inputs it accepts accurately, so your AI assistant picks the right call the first time.

  • HRIS Integrations: map Employee ID to Alias ID

    HRIS field mapping now supports mapping Employee ID to the Alias ID field, so synced employees line up with the identifiers you already use elsewhere.

  • HRIS Integrations: time off types show their source

    Time off types on the Settings page now show where they came from, so you can tell HRIS-synced types from ones created in Insightful.

  • HRIS Integrations: redesigned tool details and mapping pages

    The HRIS tool details and field mapping pages have been reworked so integration setup is easier to read and configure.

🐛 Fixes

  • Insightful MCP Server: reliable tool responses

    Invalid dates, attendance thresholds, pagination cursors, oversized responses, and empty values are now handled safely instead of failing the request.

🧪 Early Access

  • HRIS Integrations (Beta): manager scope syncs from your HRIS

    Manager access can now follow the reporting hierarchy in your connected HRIS. Managers automatically get access to their own reports, and that access stays up to date as the hierarchy changes. Switch it on per integration; turning it off or disconnecting the integration removes the synced access. Managers synced from your HRIS appear as a chip in the Edit Manager modal, so it is clear who an employee reports to.


September 15, 2026

🔧 Improvements

  • Employee invitations: invalid email domains are rejected

    Employee invitations and Deployment Health invitations now reject email addresses with an invalid domain, such as test@test, so accounts can only be created for real mailboxes.

  • Shift Scheduling: move shifts to a later month

    A shift scheduled for tomorrow can now be moved to any date in a later month, not only within the current month.

🐛 Fixes

  • Alerts: alert log CSV exports match the dashboard

    Exported alert logs now use the same value formats and configured thresholds as the Alerts dashboard, so the CSV and the on-screen view line up.

  • Employees: deactivated employees move to the default team

    When an employee is deactivated, they are now moved to the default team instead of remaining in a team that no longer has any active members.


September 10, 2026

The following updates apply to Tracking Settings. No employee's tracking behavior changes as a result of this release.

✨ New Features

  • Redesigned Tracking Settings page with shared settings

    The Tracking Settings page now has an All tab that lists every shared tracking setting in one place, and an Employees tab that shows every active employee alongside the setting applied to them. Admins and managers can assign employees to a shared setting directly and export each setting's scope for review, so the question "who is being tracked, and how?" is answered from a single view.

🔧 Improvements

  • Tracking Settings: guided multi-step creation flow

    Creating a tracking setting now walks you through a multi-step flow with the same options as before, plus the ability to assign the setting to employees as part of the same flow.

  • Tracking Settings: employee actions grouped under Manage

    On an employee's page, all actions now sit under a single Manage button. Selecting Review Tracking Settings opens the Employees tab in Tracking Settings filtered to that employee, so you can see and change their setting in context.

⚙️ Behavior Changes

  • Tracking Settings: employee-level overrides are now shared settings

    Existing employee-level overrides have been converted into shared tracking settings and appear in the All tab. Identical overrides were merged into a single shared setting with all related employees assigned to it. Tracking behavior for those employees is unchanged.

  • Tracking Settings: employees moved into a team inherit that team's setting

    When an employee is moved into a team, they now receive that team's tracking setting by default. You can turn this off in the advanced settings.


September 9, 2026

🔧 Improvements

  • Alerts: create and manage alerts through the API

    Organization API tokens with the appropriate access can now view, create, update, activate, deactivate, and delete alerts, so you can automate alert setup and management across your organization. Admins and eligible managers can view the alerts relevant to them, recipients can update their own notification preferences, and configuration and lifecycle actions for API-created alerts stay protected.


September 4, 2026

🔧 Improvements

  • Communication Report: notice on when communication metrics begin

    The Communication Report now shows a dismissible notice explaining that its communication metrics start from August 1, 2026, so date ranges before then may show incomplete results.

🐛 Fixes

  • Alerts Settings: corrected description text

    The description on the Alerts Settings page now ends with the correct punctuation.

⚙️ Behavior Changes

  • Personal Settings: display name is no longer editable by employees

    Employees can no longer change their own display name in Personal Settings.


September 3, 2026

The following update applies to the Insightful MCP Server.

🧪 Early Access

  • Work Intelligence reports and discovery in your AI assistant

    Organizations with Work Intelligence enabled can now list and read their saved Work Intelligence reports from a connected AI assistant such as Claude. You can also run a full discovery conversation, starting an analysis, checking its progress, answering clarifying questions, and asking follow-ups, all without leaving the assistant. Report content is returned as plain text, and these tools appear only for organizations that have Work Intelligence enabled.


September 2, 2026

✨ New Features

  • Irregular Behavior Alert email recaps

    Irregular Behavior alerts can now be delivered by email on a Daily, Weekly, or Monthly recap, alongside the existing in-app daily digest. Each recap lists the employees flagged, total incidents, and screenshot counts, and separates repeat offenders from newly flagged employees.

🔧 Improvements

  • Manager scope: deactivate and reactivate through teams and groups

    Managers can now deactivate and reactivate any employee they reach through a team or organizational group, without adding each employee to their scope individually.

  • Employee merge through the API

    Employee merge is now available to API tokens with write access.

  • Meetings: accurate attendee classification across email domains

    Organizations whose employees sit on several email domains now have meeting attendees classified correctly instead of treated as external.

🐛 Fixes

  • Scheduled shifts: correct clock-in and clock-out across devices

    Scheduled shifts now use the correct clock-in and clock-out when the same shift is worked on multiple devices, so lateness, undertime, and duplicate shift counts no longer appear incorrectly in schedules, adherence reports, and timesheets.

  • Work Intelligence: scheduled reports run once

    Work Intelligence scheduled reports now run a single time as expected, instead of restarting every minute after a failed run.

  • Manager scope: activities for organizational group employees

    Managers with organizational group scope now see activities for every employee in those groups, not only employees added directly to their scope.

  • AI Adoption Report: Adoption Maturity data for indirect team access

    The Adoption Maturity graph now shows data for users whose team access comes indirectly, through a team or organizational group.

  • Employee merge: tracked time and screenshots retained

    Merging two employees no longer drops tracked time or screenshots from the source profile.


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