Understanding Employee Productivity with Insightful helps Admins customize how they want to measure productivity to fit the specific needs and goals of their organization or industry.

With options to adjust what actually falls under productive time and how it is measured and by exploring different ways of employee Utilization calculation, Admins can research what their organization's employee utilization is like under different scenarios which allows them to better understand and enhance it.

As an Admin, you can create a custom formula for the calculation of employe utilization.

Utilization score percentage = (Sum of activities that you consider productive / tracked time based on your requirements) x 100%

Let's break it down:

In the numerator of the formula, you can define what you consider as a productive activity. You can choose from one or all of the following options:

In the denominator of the formula, you can choose what you'd like to measure productive activities against. You can select from one of the following options:

Let's break it down even further:

Active time consists of Productive Time + Neutral + Unproductive + Unlabeled + Manual Time.

This utilization assessment determines whether what you are actively working on is indeed productive. Simply put, it involves dividing productive activities from all activities.

The calculation of this utilization score takes into account the natural flow of work and the inherent presence of idle times during working hours. Therefore, the calculation excludes both idle time and break time.

Work time consists of Active Time + Idle Time + Manual Time + Break Time.

Work time is calculated by factoring in not only total Active time, but also Idle time and time spent on Breaks. If your business or industry is sensitive to the influence of Idle time and breaks on overall productivity, then this utilization score calculation is well-suited for you.
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In this scenario, you will be prompted to fill in the number of hours and threshold option.

Number of hours: Fixed hours allow you to establish a set number of hours per day that you expect your employees to work productively. For example, if your goal is to achieve 6 productive hours per day, you can use this value as the denominator in your formula. It serves as your benchmark for measuring your utilization goal, indicating how well you've performed relative to your expected target.

Threshold option: Set the minimum amount of time an employee needs to be clocked in for Insightful to recognize it as a workday.
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Utilization calculation based on scheduled shifts involves measuring how efficiently work is being completed during scheduled shifts. Therefore, before switching to this calculation, make sure you have scheduled shifts.

The "scheduled hours" represent the expected working hours according to the schedule you set for employees.
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We offer an option to consider or exclude hours worked outside of scheduled shifts. When calculating employee utilization, you have the flexibility to choose whether to count or disregard these extra hours.

Example 1: If an employee is scheduled for 6 hours on Wednesday but works 8 hours, their utilization percentage will be 133%, which can help identify overperformers.

Example 2: If an employee works beyond their scheduled hours or on weekends (assuming there are no scheduled shifts during those days), the utilization percentage will be 100%.

During the customization process, the calculation example will update automatically to show you the results of the selected settings.