The Insightful desktop application can be directly installed on company-managed computers without user interaction or interface prompts. This method can be useful as it avoids disturbing the employees and makes the process faster.
Instructions for macOS
Performing a silent install on a macOS device involves using an installation code instead of a traditional installation file. For the success of the process you need the device's Admin privileges to execute the installation code. Without them you may encounter an error during the installation.
Follow these steps for a silent install:
Get the Insightful Installation Code. The code can be provided to you by your Admin or, if you have permission enabled to access it, you can obtain it directly from the Insightful app by following these steps:
Go to Employees Dashboard.
Click on Add new Employee.
Select Company Computers.
Select macOS.
Copy the code you see using Copy Code.
Open your macOS Terminal.
Run the Insightful installation code with this addition at the end of the command:
&>/dev/null&
After a successful execution of the code, the installation should be completed within a couple of minutes.
Instructions for Windows OS
To perform a silent installation on a device with Windows OS you will need the latest Insightful installation file. To obtain it, organization Admins need to follow these simple steps:
Go to Employees Dashboard.
Click on Add New Employee.
Select Company Computers.
Select Windows.
Installation in the form of .msi file will be downloaded on the device, most commonly in the Downloads folder.
Admins can then continue with the following process:
Open Command Prompt or PowerShell as the device's Administrator (as otherwise there will be an error message that will prevent the installation).
Run the following command:
msiexec /i c:\path-to\workpuls.msi /qn
(Replace the words "path-to" in the code shown above with the actual path to the .msi file on your computer, for example: Users\John Doe\Downloads)
If the terminal is opened from the directory which contains the MSI file, use:
msiexec /i workpuls.msi /qn
Verify successful installation
Silent installation method suppresses all prompts there wont be any kind of success message after the successful installation of the application. To verify that Insightful has been successfully installed on the device one can:
Check the device's Task Manager or Activity Monitor to see if the application is running, and/or
Validate that the newly installed device of an employee has appeared on the Insightful dashboard of their Admin or Manager (with the needed permissions).
If you encounter any issues with the silent install or require steps for silent uninstallation, please contact our Customer Service team and we will be happy to share the instructions with you.