Insightful enables admins and managers to review and approve employee submissions for non-computer-related tasks like meetings and phone calls, as not all of their team's work happens in front of the screen.

This ensures a complete view of a team's productivity and allows for streamlined approval processes by setting specific entry types to be automatically approved.

Once you’ve enabled your Employees to submit Manual Time Entries into Insightful in your Organization's Tracking settings, here’s how you can manage Manual Time Entries as an Admin or Manager.

You can access all Manual time entries via a page within your Dashboard in Time and Attendance → Manual Time.

By default, there are 5 Manual time entry types that you can review and later change (as Admin) in Settings → Manual time:

Each Manual time entry will have predefined Billable and Productivity flags that it will inherit from the associated Manual time entry type.

For example, if you mark Phone calls as always productive and non-billable, all phone calls will contain the same flags, but you will be able to override them per each entry when reviewing them.

All Manual Time entries can be approved by Managers and Admins manually or automatically.

Manual time entries submitted by employees are pending until approved or rejected by a Manager/Admin. Managers can reject a manual time entry before approval.

If an approved entry needs correction, managers should contact support to explore options for adjustment.

Besides accessing the requests through Time and Attendance, a new bell notification icon at the top of the screen will open the Notification bar, showing the number of Unreviewed Manual Time Entries.

By clicking on it, you will be redirected to the Manual Time page where you can review all submissions. The default view is All Unreviewed (pending), but the filters can be changed if you click on Status next to the search bar.

You can also add Manual Time for your employees yourself and allow the same to Managers for Employees within their scope (Settings → User Management → Managers). When an Admin or a Manager adds a Manual Time Entry for an Employee within their scope, it will be automatically approved.

To avoid reviewing each manual time entry individually, you can configure specific Manual Time Entry types to be automatically approved.

To set up Automatic approvals you can follow these steps:

Once enabled, all manual time entries submitted under that type - including those submitted by employees - will be automatically approved and will not require Manager or Admin review.

You can also enable Auto-Approval later by clicking the three dots on the right side of an existing Manual Time entry, selecting Edit, and toggling Auto-Approval to Active.