Receive timely notifications on attendance and security incidents. Learn how to set up and customize alerts for enhanced transparency in your day-to-day work.
Alerts are accessible to Admins and Managers alike. Admins can control whether Managers can create or view alerts and related analytics, with the option to enable the alerts feature for Managers in new organizations where it is disabled by default.
How to Set up Attendance Alerts
Stay on top of your team's attendance in real time, regardless of where they work. Creating a new alert is possible from either the Alerts page→ Alerts or Settings → Alerts by clicking on the New Alert button.
1. Select Alert Type
After clicking the New Alert button, you will be prompted to customize your alert. Start by selecting the type of alert you wish to receive real-time insights about. Choose from:
1. Idle Time alert
2. Break Time alert
3. Missed Clock In alert
4. Absent Days
Throughout the entire process, you will be guided by helpful tooltips.
2. Name Your Alerts
After selecting the alert type, give the alert a descriptive name. This ensures a clear understanding of the alert's purpose when you see it on the Alerts Dashboard Overview.
3. Set the Conditions
By setting conditions, you can further customize your alerts to your specific needs.
Idle time alert - Define the threshold at which employee idleness becomes a concern for your organization. The minimum value you can enter is 10 minutes, and the maximum is 120.
Break time alert - This alert will be sent when an employee exceeds their regular allocated break time. No condition is required for your input.
Missed clock In alert - Set a specific time and choose a specific time zone to receive alerts when certain employees do not clock in on time. By specifying the timezone, you can tailor alerts to each employee or team based on their location.
Absent days - Specify the number of days for triggering an alert. Please note that we currently do not account for PTO, sick days, etc., but this functionality will be available soon with calendar and HR tool integrations.
4. Decide Who Receives Notifications When and Where
Team & Employees: Specify the teams and employees for whom you want to set up alerts. This is based on the teams you oversee.
Days: Determine which days you want to set up alerts for.
Recipients: When creating an alert, you can choose who will receive the notifications. Recipients are determined based on the teams you oversee. There are three options:
Only Me - This option means that the notification will be received by the person who created the alert, which is either an Admin or a Manager.
Specific Users - When this option is selected, a dropdown menu appears where you can select the names of specific Admins and Managers.
All Admins - Selecting this option will automatically send the notification to all Admins.
5. Delivery
Determine if you want to receive in-app notifications, email notifications, or both. The delivery method is also based on the teams you oversee.
If you choose to receive alerts via email, you will receive them for all the alerts you've selected within 10 minutes of the alert being triggered. At the bottom of the emails, clicking on Find out more will redirect the user to the Logs page, where they will find filtered alerts from the email.
Now, you are ready to click the Save button and start receiving alerts! All notifications you see after clicking on the notification bell list will be sorted from newest to oldest.
If it happens that manager had permission and during that time created alert and especially if that manager were the only recipient, admin will see in the list of the alerts N/A in the recipient section and will be able to assign new recipient to that alert if they wish so or can simply delete it.
👉 Learn more:
How to set up Security Alerts