If you're trying to install the Agent on your Windows computer and find yourself redirected to the Microsoft Store instead, you're not alone. This issue affects both personal and company computers. The root cause is typically the Windows S Mode being enabled. Windows S Mode is designed for enhanced security and performance, allowing only apps from the Microsoft Store. To resolve this issue, you need to disable S Mode. Here’s how you can do it:
Understanding the Issue
When attempting to install an MSI file for the Agent, the installation process may redirect you to the Microsoft Store without starting the installation. This is due to the Windows S Mode, which restricts installations to apps available in the Microsoft Store. Fortunately, you can switch out of S Mode to overcome this limitation and proceed with your installation.
Steps to Switch Out of Windows S Mode
To switch out of S Mode and enable the installation of MSI files, follow these steps:
1. Open Settings:
Click on the Start menu and select the Settings option, represented by the gear icon.
2. Navigate to Activation:
In the Settings window, go to the System tab.
Click on Activation to access the relevant options.
3. Switch to the Store:
Under the "Switch to Windows 11 Home/Pro" section, look for the option to Go to the Store.
Click on this link, which will direct you to the Microsoft Store page.
4. Switch Out of S Mode:
The Microsoft Store will open to a page explaining what S Mode is.
Click the Get button and follow the on-screen prompts to switch out of S Mode.
5. Install the MSI File:
After successfully switching out of S Mode, you can download and install the MSI file as you normally would.
Important Considerations
One-Way Process: Switching out of S Mode is permanent. Once you have opted out, you cannot revert to S Mode. Make sure to consider this before proceeding.
Security and Performance: S Mode offers certain security and performance benefits by restricting installations to the Microsoft Store. Be mindful of these changes when switching out.
By following these steps, users can successfully disable Windows S Mode and proceed with the installation of non-Microsoft Store apps like the Agent. This allows you to maintain the flexibility and functionality needed for your Windows environment.