Daily Averages for Productivity Trends

You can now switch between daily average and total time on the Productivity Trends page, with Total Time shown by default. Daily averages ignore non-working days, inactive days, and full-day time off. View the Knowledge Article for more info.

Easier time period comparisons

Compared and reference periods are now locked for simpler, like-for-like comparisons, and the compared period is automatically selected based on your calendar filter.

Shift scheduling and UI fixes

Resolved several scheduling issues, including overlapping shift interactions, bi-weekly label display, validation messaging, and a non-functional Undo option.

Stability and export improvements

Fixed an intermittent issue that could cause infinite loading when the start date was after the end date, and improved PDF export for Productivity Trends.

Fixed email reports

We addressed issues that could prevent email reports from sending, show incorrect or missing utilization data, or trigger duplicate report emails.

More reliable filtering

Fixed an issue where the Unlabeled filter could become unresponsive, improving stability when working with filters.

New help shortcut on key pages

A new “?” help button was added to newer pages, making it faster to find guidance and documentation.

More flexible scheduling and exports

Schedules now include a “plus” button that lets you add historical time off, and exports are easier with a new download table button.

Cleaner, more consistent UI

Navigation is smoother with an improved collapsible side menu, and icons were updated for a more consistent visual experience.

Better defaults and higher export limits

Auto-labeling is enabled by default for new organizations, and CSV export limits were increased for larger datasets.

More reliable attendance, timesheets, and reports

Overnight shift UI inconsistencies on Attendance were fixed, Timesheets Day View no longer auto-expands for single-shift days, and several report UI issues were corrected.

More consistent navigation and access

Sidebar report navigation was improved, a missing Pending Employee menu button was fixed, and an issue that could make a project inaccessible was resolved.

More accurate project and task visibility

Issues that caused projects and tasks to display incorrectly in some views were fixed.

More accurate sorting and utilization reporting

Sorting issues (including clock-in dates and utilization formulas) and multiple utilization display problems (including 0% and N/A tooltip behavior) were corrected.

More consistent UI and search behavior

Various UI inconsistencies were fixed across timesheets and tooltips, search behavior on employee projects was corrected, and task assignment updates no longer require a page reload.
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Delete past scheduled shifts
Admins and managers can now delete scheduled shifts in the past without running into errors, making schedule cleanup more reliable.

Default Team is now easier to spot and manage

The Default Team is pinned by default, can be unpinned, and is marked with a star avatar so it is easier to identify on the Teams page.

Improved Team create and edit flows

You can now add managers and employees during team creation, making setup faster and reducing extra steps later.

Clearer manager assignment behavior

Managers with “All Teams” scope may appear pre-assigned (grayed out) based on their scope, so team setup reflects existing access correctly.

Easier employee management on Individual Team pages

The Individual Team page now has a better management experience, including a select-box flow for removing employees and a new Pending Employees section to simplify team setup.

Better performance for large organizations

Team and Individual Team pages now load and respond faster for organizations with large datasets.

Smoother team reassignment when removing employees

When an employee is removed from a team, they are automatically assigned to the Default Team to prevent anyone from being left unassigned.

More accurate utilization % in email reports

Utilization % in email reports is now calculated using a more accurate data source, improving confidence in reported results.

Better email report setup and delivery controls

Email reports now support improved configuration, including report time zones and updated delivery settings for more predictable scheduling.

Improved monitoring and continuity for existing users

Audit logs were added for better traceability, and existing reports can be migrated to the new system to maintain continuity.

Utilization % calculation standardized across utilization reports

Utilization scoring is now more consistent, excluding full time-off days and zero-work days where applicable.

Manager Settings page and Email Reports tab now load correctly

Fixed an issue where manager-role users could see a blank Settings page and a missing Email Reports tab.

Idle time now matches between Timesheets and Activities

Resolved cases where idle time differed between the Timesheets view and the Activities tab.

Productivity tab no longer goes blank due to request limit errors

Improved reliability so admins can load the Productivity tab consistently.

Optional macOS permission enforcement before clock-in

Admins can now enable a setting that prevents clock-in on macOS until required system permissions are granted. This helps ensure tracking data is complete and accurate.

Always-visible organization context in the Agent

For people who use multiple organizations on the same account, the Agent now shows the organization name on the widget at all times. This helps reduce confusion and prevents time from being tracked under the wrong organization.

Calendar sync reliability improvements (Google Calendar and Outlook)

We fixed several issues that could prevent meetings and events from syncing correctly, including cases where Outlook meetings did not appear and Google Calendar events failed to sync or became disconnected. These updates improve overall stability for supported calendar integrations.

Clock-out discrepancy fix

Resolved an issue where deleting a scheduled shift before it started could still influence agent behavior. Alerts and email reports now correctly ignore deleted shifts.