User roles are like labels that grant different levels of access to the application and data. They keep things organized and secure as they restrict sensitive actions and data to authorized users, ensuring overall software security and preventing accidents.
In your Organization’s Insightful account, on the Settings → User management page, you will be able to set up different user roles and their respective permissions.
Let’s go through these quickly:
Admins
Admins are "power users", a role that has all the permissions. Admins can access all the data within your Insightful account. They can add all other user roles as well as define their scopes and permissions.
Managers
The Scope and Feature permissions of Manager users are defined by Admins. Managers can access all the data within their specific Scope and Feature permissions.
Clients
Client users can access only the data related to their project and employees assigned to it.
The above-mentioned roles don’t need to have the Insightful app installed, they won't count towards the number of monitored users (employees) nor will they affect your billing.
Employees
These users are the members of your Organization that are monitored via the Insightful app installed on their computers. Employees can access their data within Insightful app if the permissions to do that have been granted to them by an Admin.
The number of monitored Employee users defines how much you will be billed.
For more on each role and its specifics, please check the individual articles.