We’re sorry to hear you want to cancel your subscription!
To continue with the cancelation process, please follow the instructions below:
Go to Settings → Billing → Plans;
Click the Unsubscribe button in the lower right corner;
A prompt will show up asking for feedback. Fill in the information to continue the cancellation;
Once submitted, your cancellation request will be forwarded to our Support team;
That’s it! You should receive confirmation that your subscription has been canceled by the end of the next business day.
Note: Both Admins and Managers with billing permission can request subscription cancellation.
If you have any questions or need further assistance, don't hesitate to reach out to our Support team at support@insightful.io.