After logging for the first time on the machine user will be registered as an employee. Two common types of users are registered differently:

Insightful admin can adjust relevant settings for identifying new employees in

Settings > Tracking Settings > Advanced Settings.

Multiple parameters and combinations are used to identify new employees: username, domain, computer name, and hardware id(HWID). Hardware ID (GUID) is the unique moniker for each device / computer.

Domain users will always be identified the same using Domain/User. Using Active Directory is most common for domain users, but if needed it can be disabled. Additionally, there is extra information that could be leveraged from Active Directory:

identification of local users can be adjusted and the following combinations can be used:

The default selection is HWID/Username and it will work the best if you want to detect all local users on different machines differently. For special cases, when it is not important to track every user as an employee, two other options can be used.

Note: Once changed, identification will apply to new employees only.

Identifying employees is used to uniquely register employees. Since it can be hard to recognize those identifiers without a human-readable name Insightful is doing its best to provide a name(alias) for every employee. On different operating systems this information is pulled from different sources.

In case the name is missing, temporarily it will be the same as identification, but it can be overridden manually using the dashboard for every employee.