Whether your employees use personal or company devices, sometimes your business needs more than one of them to use the same device to perform different tasks (for example, employees in different shifts using the same device in the office).
Insightful has the ability to track their activity separately and record it within their unique accounts.
Company Computers
Insightful enables precise tracking of employee activities on company computers by linking each employee account to both a device and the employee’s device-level user account. This ensures that multiple employees using the same device are monitored separately under their unique accounts, improving accountability and reporting accuracy.
Each Insightful employee is identified by a unique identifier, typically a combination of the Hardware ID (HWID) of the device and their username.
When an employee logs into a company device using their device-level user credentials, Insightful automatically recognizes them and records their activities under their individual employee account.
Setting Up a New Employee Account
To add a new employee to a device with Insightful already installed:
Employee logs into the company device using their device-level user credentials.
Insightful automatically detects the new user and creates a corresponding employee account on your Insightful dashboard.
The employee’s activities are recorded under their unique account for accurate time and productivity tracking.
This feature requires Insightful to be installed on the device prior to the employee’s login. You can find instructions for installing Insightful in our Knowledge base section on Account Setup & App Install.
Ensure each employee uses a distinct user profile on the device to avoid overlapping activity records.
Active Directory Employees
When an employee logs into a device with their Active Directory credentials (domain/username), Insightful, if already installed on the device, automatically recognizes the user and records their activities within their unique Insightful account.
Personal Computers
Insightful enables tracking of multiple employees on personal devices while prioritizing privacy and security. Each employee’s Insightful account is linked to their unique email address, allowing distinct activity tracking even when multiple employees use the same device.
Employees must log in to the Insightful desktop application using their individual credentials (email address and password) before starting their work. Once logged in, Insightful tracks their time and activities under their unique employee account, ensuring accurate and separated records.
Setting up the Insightful App on Personal Computers
To track time on a personal device:
Install the Insightful desktop application on the device using this link.
Each employee needs to log in to the application using their unique email address and password they received via their Insightful invitation.
Insightful automatically records their time and activities under their individual account.
An employee must first be invited to Insightful by sending them an invitation from your dashboard via the next steps: Employees → Add New Employee → Personal Computers.
It is not possible for employees to be clocked in at the same time, as each employee must be logged in to the Insightful desktop app in order to track their time.