Analyzing Shift Data and understanding employee productivity is crucial for effective workforce management. Insightful's Dashboard offers tools to monitor key metrics like undertime, overtime and completed shifts, helping managers optimize productivity and make informed decisions.
Where to Find Shift Data
Shift-related information can be found in several sections of the dashboard:
Employees (specific employee) → Schedules
Employees (specific employee) → Utilization
Key Information to Monitor
When analyzing shift data, pay attention to the following key metrics:
Undertime: Indicates that an employee's actual work time (including tolerance) is less than the scheduled work time.
Overtime: Indicates that an employee's actual work time exceeds the scheduled work time.
Completed: Indicates that an employee has worked at least 7 hours but no more than 8 hours (assuming an 8-hour shift has a set 60-minute tolerance).
Work time vs. Scheduled time on Timeline tab
In the Activities → Timeline tab, you can analyze the work time recorded by Insightful and compare it to the shift set for your Employees. To get more specific data, you can set the timeframe (select specific date) and add filters to filter out specific Employees, and Teams, and choose whether you want to see employees with or without Scheduled Shifts.
Work time vs. Scheduled time on Employee page
Click on the desired employee's name in the Employees section and review how productive they were on the Utilization tab. To narrow down the data, you can select a specific timeframe (s) and filter to show only the days when shifts were scheduled. This will give you more specific data to analyze.
Customizable KPIs (Highlight Cards)
The Employee page supports customizable KPI cards, allowing users to tailor which key metrics are displayed at the top of the page.
By default, the following KPIs are shown:
Work Time
Productive Time
Unproductive Time
Utilization %
Additional KPIs are also available and can be selected as needed:
Idle Time
Break Time
Manual Time
Meeting Time
Admins and Managers can choose between 2 and 4 KPIs to display and switch between Total and Daily Average views by clicking the three dots in the upper-right corner. The Daily Average view is recommended, as it provides a more intuitive understanding of performance over time.
KPI cards can be reordered by clicking and dragging them into the desired position to improve visibility and support further customization based on user preferences.
All KPI selections and configurations are saved at the user level and persist across sessions. This means each Admin or Manager can customize their own view without affecting other users’ setups.
Employee Shift Management and further Analysis of metrics
Click on the desired employee's name in the Employees section and on the Scheduled Shifts tab you can choose the timeframe (select specific date or period - up to 6 months) you want to analyze and review their Scheduled Shifts.
By hovering your mouse over a specific day, you can compare the time within the Schedule Shift with the actual Work Time. Additionally, you can see which days the employee was absent, had Overtime, Undertime, or worked the Expected time without hovering over the day. Moreover, you can schedule shifts using the Create Shift button located in the top right corner of the page within the page's top right corner.
Scheduled time on Real-Time Insights
Under the Real-Time Insights section, you can view the employees working outside their shifts in real time. This information will be available in the Clock-Out column.
Prevent time tampering
Ensure a synchronized time check between the local device and the server thus preventing any time tampering with the Strict time feature.