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Activities Timeline report: Understand and analyze Team activities

Analyze the daily activities of your whole team on one screen, see where and how productively they worked, and drill into any moment with Insightful's Timeline report

Written by Petar Jelaca

When you need to fine-tune shift coverage and break schedules, check how engaged your team is during the day, or balance workload to prevent burnout, Insightful's Timeline report gives you the full picture of a working day for every employee at once.

What is the Timeline report

Timeline is a report within Activities that shows the activities of every employee who was active on a selected day, in a single view. Each employee has a row showing their name, team and utilization for the day (and engagement, if Engagement Level is turned on), followed by a timeline graph of everything they did.

The graph shows active time, idle time, breaks and break overages, manual time entries, meetings, where the employee worked from (office or remote), and how productive their app and website usage was.

The Total row at the top summarizes the team hour by hour. It always counts all the employees you have access to, even when a filter is applied. Filters and the search box narrow the rows below it to specific employees, teams or org groups.

The Timeline report is available out of the box with no setup required. In the sidebar, click Activities and open the Timeline tab.

Reading the timeline

The legend above the table is grouped into three parts: Activity, Location and Productivity. Hover over any legend item for a short explanation.

Activity

  • Active time (purple): time the employee was actively working on their computer.

  • Passive meeting (yellow stripes): time in a meeting with little or no computer activity.

  • Scheduled meeting (thin yellow bar above the row): meetings from the connected calendar.

  • Break (light blue): break time. If a break runs over the allowed length, the extra time is shown in a darker blue at the end of the block.

  • Manual time (orange): time added manually. A solid block is approved, a dashed outline is not reviewed yet, and a dotted block is still processing.

  • Idle time (white with gray hatching): tracked time with no computer activity.

  • Scheduled hours (light shading behind the row): the time the employee is scheduled to work. Work outside this shading was done outside the scheduled shift.

Passive meeting and Scheduled meeting appear only when a calendar integration (Google Calendar or Outlook Calendar) is connected.

Where and how productively your team worked

Every employee row carries two extra layers alongside the activity bar, so you can see at a glance where someone worked from and whether their time went to productive apps, without opening another report.

Location band

The band above the bar shows where the employee worked from and when, for example "Head Office · 8:40 AM – 12:35 PM" followed by "Remote · 12:35 PM – 5:50 PM". An office block shows the name of the office location. An office found by location auto-detection shows as Office • Auto-detected, and an office location that was deleted shows as Office. Remote means working from outside your office networks. If an employee switches during the day, the band splits, so a hybrid day is visible immediately. Breaks and idle time in the middle of a shift keep the location of the time before them.

The band appears only once an office location is set up and location auto-detection is turned on. Until then, the Location switch in Filter layers is off and can't be turned on; its tip reads "Set up an office location and turn on location auto-detection to see office / remote time."

Productivity strip

The thin strip under the bar colors the employee's active time by how the apps and websites they used are labeled for their team: Productive (green), Neutral (gray) or Unproductive (red). Apps and websites with no label yet are gray too. Idle time, passive meeting time and manual time have no strip. A run of red in the strip points you straight to the moment worth looking at; click that slot to see which app it was.

If you change an app's label, the strip keeps the old label for time tracked before the change.

Both layers also appear in the Slot details and Hour details panels, and you can hide either one with Filter layers when you want a simpler view.

Productivity and location are kept for 3 months. For older days, the location band and productivity strip don't show, their switches in Filter layers can't be turned on, and the Slot details panel doesn't list apps and websites.

Slot details

Hovering over the timeline doesn't open a tooltip. Instead, the slot nearest to the mouse is highlighted and the rest of the row is dimmed. Over empty time, a vertical line shows the exact time.

Click any slot to open the Slot details panel, headed with the employee's name, utilization and date. It slides in over the table without moving it and shows, depending on the type of slot and what you have access to:

  • The slot type, its duration and its time range. Manual time also shows its status (approved, not reviewed or processing; an approved entry also shows who approved it), its type (for example Training) and its description, if it has one. A break that ran over the allowance shows how much time it went over.

  • Meetings that overlap the slot, with the meeting's own time, how much of it was active or passive, and the top apps used during it.

  • Location: Office (with the name of the office location) or Remote, with the time range.

  • Productivity: a bar and totals of productive, neutral and unproductive minutes.

  • Engagement: the engagement level for the slot, split into mouse and keyboard activity.

  • Top apps and sites: the three most used apps and websites in the slot, with their productivity label and duration. An unproductive app is always listed, even when it isn't in the top three.

  • Screen capture: how many screenshots and screen recordings were taken during the slot. View opens the Screenshots page for that employee and day, or the Screen Recordings page for that employee. Screen recordings show only if your organization has the Screen Recording add-on.

Idle time has no app, location or screenshot data, so the panel shows only the summary and "No app or website usage in this slot." For passive meeting time, it shows the meeting, with its length, active and passive time and the top apps used during it.

To see the apps and websites used in the slot minute by minute, open the Logs tab on the Activities page.

Use the ‹ › arrows (or the ← → keys) to step through the slots in the same row, ↑ ↓ to jump to the same moment for the person above or below, and Esc to close the panel. The Shortcuts hint in the panel lists these keys.

Team summary per hour

The Total row shows the team's combined active time as one bar per hour; activity counts in the hour it starts in. Hovering over the Total row highlights the hour under the mouse.

Click an hour to open the Hour details panel, headed All employees with the date and hour. It shows how many employees were active out of the total and their combined active time, followed by expandable rows:

  • on break, over break allowance, added manual time

  • productive, unproductive and neutral time

  • in office and remote

A row appears only when at least one employee is in it. Expand a row to see which employees it includes and for how long. Click an employee's name to open their Slot details for that hour. If that employee's row hasn't loaded yet, the report switches to them: they are put in the Employees filter, and Teams, Org Groups and the search are cleared (Scheduled Work stays).

To see the apps and websites used in that hour minute by minute, open the Logs tab on the Activities page.

Customizing the Timeline report

Calendar: pick any date to view that day's activities. At the top of the calendar you can switch between Employees' Time Zone and Organizational Time Zone.

Filters: narrow the report by Employees, Teams, Org Groups or Scheduled Work (work done within and/or outside of scheduled shifts).

Filter layers: the sliders icon next to the search box opens a set of switches that show or hide layers on the timeline:

  • Layers: Location (the office / remote band)

  • Productivity: Productive, Neutral, Unproductive (the strip under each bar)

  • Activity: Meetings, Breaks, Manual time, Scheduled hours

Turning a switch off hides that layer from the rows, the legend and both panels, which is useful when you want a cleaner view or want to focus on one thing, such as breaks. Insightful remembers your choice in this browser, separately for this report and for the employee Timeline tab.

Zoom: the time axis automatically fits your team's day, from the earliest start to the latest end. Each click on the zoom-in button (magnifying glass with +) halves the visible time, down to 1 hour, and the time labels get finer; each click on the zoom-out button (magnifying glass with −) doubles it, back up to the full day. While zoomed in, scroll sideways (trackpad swipe or Shift + mouse wheel) or drag the scrollbar under the chart to move along the day; the Employee column stays in place.

Night shifts and midnight

Employees who work overnight appear in the same table as everyone else. Their shift belongs to the day it started, so the axis extends past midnight when needed, and the shift doesn't appear again on the next day. Midnight is marked with a pill with a moon icon in the header (for example Midnight · Wed, Aug 19), a dashed vertical line, and a light tint over the following day's hours.

No data

If there were no activities on the chosen day, or the filtered employee or team has none, a No Data screen is shown. Only employees with activity logged on the selected date appear in the table.

Employee activity in detail

For a minute-by-minute view of the apps and websites your employees used, open the Logs tab on the Activities page. See Activity Logs.

Activity Logs are part of the Workspace Security add-on.

Exploring individual employee activities

Besides the team-wide Timeline, each employee's page has its own Timeline tab, where you can see one employee's days side by side and compare them. See Activities Timeline per employee.

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