Sometimes, business needs require your employees to use more than one device to perform different work tasks. The Insightful platform empowers Admins (and Managers with needed permissions) to seamlessly monitor activities across all employees’ devices through a single, unified account. This centralized approach simplifies data collection and provides a comprehensive overview of user activities.
Company computers
In order for Insightful to track activities across multiple devices, the Insightful desktop app needs to be installed on each device. Because each Insightful employee account is connected to the device on which it is installed, a new employee account will appear on your Insightful admin dashboard each time you install Insightful on a device.
You can choose which one of these will be the main account (that will store data from all the devices) and merge all other accounts into it.
Setting up Insightful on multiple devices
Install the Insightful desktop app on each of the devices you wish to track
Go to Employees → Add New Employee → Company Computers and obtain the installation file/script
Install Insightful on the device
Employee accounts from each device will show up on your dashboard after installation
Choose one main account, and merge all other accounts into that one by following the instructions from the How to Merge Employee Users article.
After you merge all the accounts into one, you will be able to see which device was used for specific activity, by navigating to the individual employee’s page → Timesheets → column Computer.
Active Directory
If your employees use Active Directory credentials to log into their devices, Insightful will recognize their user profile and record all the data under one unique employee account. So, using multiple devices by the same employee just requires Insightful to be installed on each device - there is no need to merge employees in this scenario.
Personal Computers
Insightful enables your employees to use multiple personal devices and clock in their time on each of them.
Important
Please make sure that employees don’t track their time simultaneously on multiple devices, as this scenario isn’t supported by Insightful and could cause data inaccuracy. They should clock in their time on one device and make sure they are clocked out on other devices.
Setting up Insightful on multiple devices
To track time on multiple personal devices:
After being invited to join the Insightful organization by the admin, an employee should install the Insightful desktop application on each of their devices, using this link.
Employee should log in to the application using their unique email address and password they received via their Insightful invitation.
3. Insightful automatically records their time and activities under their individual account.
After your employee installs Insightful on all of their devices and starts clocking their time, you will be able to see which device was used for specific activity, by navigating to the individual employee’s page → Timesheets → column Computer.
A mix of company and personal computers
To effectively monitor work tasks performed by the same employee using both company and personal devices, Insightful’s integrated feature seamlessly tracks activity across various device types.
Install the Insightful desktop app on both company and personal computers used by employees, following the standard procedure outlined in the steps below.
Setting up Insightful on multiple devices
1. Personal Computer Setup
To set up Insightful on an employee's personal computer:
Navigate to Employees → Add New Employee → Personal Computers in the Insightful admin panel.
Enter the employee's email address to send an invitation.
The employee will receive an email with instructions to download and install the Insightful desktop app on their personal computer.
2. Company Computer Setup
To install Insightful on an employee's company computer:
Go to Employees → Add New Employee → Company Computers in the Insightful admin panel.
Download the installation file or script provided.
Follow the provided instructions to install the Insightful desktop app on the company computer.
3. Merging Employee Accounts
After both accounts are created, you can consolidate them into a single main account:
Choose the primary account to keep.
Follow the instructions in the How to Merge Employee Users article to merge the secondary (source) account into the primary (destination) one