Automatic recovery when tracking is interrupted

The Agent now detects when tracking freezes or silently stops and recovers on its own, reducing gaps in activity data and keeping tracking uninterrupted.

Faster self-repair after interrupted installations

If Agent files go missing or an installation is interrupted, the Agent restores itself from a local backup instead of re-downloading everything. Stealth installations start reporting right away, with no device restart needed.

Stronger privacy in device logs

URLs no longer appear in local logs on the device, and log files are no longer visible to device users.

Reduced memory usage over time

Fixed memory leaks that could cause the Agent's background service to use excessive memory on macOS.

Time and Attendance: manual time entries for older dates

Manual time entries can now be added for dates older than three months.

Settings: clearer page navigation

The Settings page now has a cleaner layout that makes it faster to find what you need. A notification center bell was added, and several cards were renamed for clarity: Productivity Labeling, Utilization Formula(s), and Organization Profile.

Settings: dedicated Billing and Integrations cards

Billing settings are now organized into Subscriptions, Invoices, and Billing Address cards, and integration settings into Org Chart, Data Warehouse, Project Management, and Calendar cards. Each user sees only the sections relevant to their role.

Settings: admin-managed email address updates

Organization admins can now update employee and user email addresses directly, without waiting for an end-user confirmation link. Built-in safety checks block changes when the account does not belong to your organization or the new email does not match your SSO domain.

Time Format Options

Choose how time is displayed across the platform and reports from your personal settings, with H:MM and H h M m S s styles available. Shorter values are shown automatically when needed.

HRIS Integrations: employee search on the matching screen

Search by employee name or email is back on the HRIS matching screen, making manual matching faster.

Settings: consistent card positions

Settings cards now stay in fixed positions, so the Settings page is easier to navigate even when the language changes or new cards are added.

Time Off: updated Spanish translations

Spanish translations for time off types and categories are updated across schedules, custom time off settings, and time off creation flows.

HRIS Integrations: reliable Microsoft Entra ID matching

The matched and unmatched employee filters respond correctly again, and unmatched counts stay accurate after employees are matched and merged.

Subscriptions: plan activation follows the approval process

Plans that require approval can no longer be activated outside the normal sales process.

Real-Time Insights: consistent sorting

Sorting in Real-Time Insights now follows a consistent order instead of appearing random.

Alerts: clearer log search

The Alert Logs search now makes clear it searches alert names, not other fields.

Platform stability

Activity data keeps processing when a page URL is very long, service utilization settings no longer fail to save, and the app safely handles browsers with cookies disabled.

Visual polish in Settings and employee views

The selected tracking time option has a consistent background in Tracking Settings, and employee-related areas use the newer Windows logo.

Permission Requirements and Organization Visibility for the macOS Agent

Admins can now enable an optional setting that blocks clock-in on macOS until employees grant the required system permissions, making missing-permission data gaps visible and actionable before tracking starts. The Agent also now always displays the organization name at the top of its window, so employees who belong to multiple organizations always know which organization their time is recorded under.

Agent: smoother performance on macOS

The desktop Agent received performance improvements on macOS, including improved activity data detection accuracy.

Calendar Integrations: reliable Outlook and Google Calendar syncs

Calendar syncs now run reliably, without the delays and sync failures some customers recently experienced.

Workflow Optimization: refreshed page design

The workflow list, employee, task, session, and settings views now follow the updated design, with better spacing, typography, and table layouts.

Workflow Optimization: workflow path charts fit on screen

Typical flows now display with far less horizontal and vertical scrolling, so you can see how work flows at a glance.

Workflow Optimization: clearer empty states

Workflow detail pages show a clear "No activity yet" message when there is no recorded activity, and session pages now explain when activities are older than the 3-month retention period.

Workflow Optimization: filters that keep up with your data

Case Type, Product, Sub-Product, and Record Type filters now refresh automatically as new enrichment data arrives.

Workflow Optimization: quicker access with a single workflow

When only one workflow is configured, the portfolio page opens first, making configuration easier to find. The timeline download action is also hidden when there is nothing to export.

Faster performance in search-heavy views

Data lookups across the platform are now faster, improving performance for search-heavy workflows.

Workflow Optimization: reliable Salesforce parent and child case handling

Valid child cases now stay available even when the integration receives incomplete case data, and irrelevant parent cases are filtered out.

Workflow Optimization: session times respect time zone changes

Session start and end times now update correctly after switching the calendar time zone.

Workflow Optimization: smoother session timeline selection

Selecting and deselecting activities on the session timeline is more reliable, and repeated clicks during a request no longer cause errors.

Email Reports: accurate Monthly Utilization values

Monthly Utilization Report emails now show correct daily utilization in the Time and Attendance section.

Email Reports: consistent recipient limits

Creating an email report now enforces the same recipient limit as test reports, protecting against unintended large sends.