Depending on the Insightful price plan that you have subscribed for, you will be billed on a per-user basis for each employee device on your account.
Insightful also supports multiple devices per employee. What does that mean?:
If an employee has Insightful installed on several devices that are merged into one, you'll be billed for one license only.
If an employee has Insightful installed on multiple devices, but they are not merged, you'll be charged for each license separately.
For example, if you are on the Productivity Management plan, you will be charged $8 per month for each monitored employee that is on your account.
Insightful uses a prorated billing system and in case you upgrade your plan or add/remove employees - your invoice will change, meaning you will be billed accordingly. Please click here for more information on how prorated billing works when adding and removing employees.
Sales tax may apply to some customers based on their location and the laws of their country. The company's address determines if the taxes must be paid and at what rate. If applicable, sales tax charges will be listed separately on the bill or invoice.
If you need any assistance or have any questions on this matter feel free to reach out to us at support@insightful.io