On-demand screenshots

See how you can manually take screenshots in real-time

Uros Maksimovic avatar
Written by Uros Maksimovic
Updated over a week ago

On-demand screenshots enable Admins and Managers (that have the permission) to manually take screenshots of employees' screens in real-time, capturing what they are currently working on.

How can you create a screenshot in real-time?

You can take On-demand screenshots from the Real time insights screen. To take a screenshot, simply click on the camera icon on the right side in line with the selected employee.

Where can you access manually taken screenshots?

The taken screenshot becomes almost instantly available for you to review, zoom in on, see the app/website in focus and its productivity label etc.

If you request multiple screenshots of multiple employees consecutively, the screenshot you requested first will be previewed as described above, and the others will be available in the Screenshots page.

Note: If you set up screenshot blurring in your Settings, and take a screenshot on-demand, such screenshots will appear on the Screenshots page within 30 minutes after being taken.

The Screenshots page can be filtered according to employee, team, project, task, type and productivity label.

This allows you to quickly find and review only the screenshots you took manually.

Additionally, on-demand screenshots are marked with a gray ribbon in the bottom right corner of the thumbnail, as seen below:

Who can take on demand screenshots?

For Admins this option is enabled by default, and for Managers it can be set up in Settings >> User roles >> Managers, when creating a new Manager or editing an existing one's settings.

Note: In order for a Manager to view screenshots, they must be allowed to view Screenshots first, and then you can allow them to take on demand-screenshots in Screenshots section of the permissions page.

Did this answer your question?