Insightful's Screenshots capturing feature provides Admins and Managers (with the needed permissions) with snapshots of their Employees' activities, which help manage compliance and processes more effectively.
Setting up Screenshots
Along with other tracking-related preferences, screenshots can be set up in Settings → Tracking Settings and the desired settings will be applied on the organization level - for all your employee users.
However, you can change the screenshot setup for individual employees with employee settings override by clicking on Employee name → Settings and choosing the following:
Screenshot access: Whether you will grant your employee access to their screenshots and whether they will be able to delete them.
Screenshot taking frequency: Choose the number of taken screenshots per hour per employee - or disable screenshots entirely.
Screenshots are being taken in randomized intervals, but per desired frequency.
The Increased Screenshot Frequency is an Add-on that provides users with the option to capture up to 120 screenshots per hour, offering enhanced flexibility without changing their existing subscription.
And you're good to go - you can now view, delete, download and zoom in on screenshots captured by Insightful.
Screenshot settings on project
The Edit option at the Project level includes a toggle that allows you to disable screenshot capturing while working on that project.
If a screenshot per project is disabled, there should not be any screenshots taken during the work on that project, regardless of what settings the employee has for screenshot.
If your employees work on dual monitor setup, Insightful will capture the data from both displays.
The "Save original screenshots" option can be enabled at the organizational level, even with 0% blur applied.
👉 Good to know
In case you need to take screenshots of a certain employee's screen in real-time, learn how to do it in this article.