Inactivity dialogs are designed to help keep track of time, focus on priorities and maintain optimal productivity levels by prompting users, after a certain amount of inactive time has been detected while Insightful is running, and offering them to select the reason for inactivity and thus account for their time.

When these dialogs are prompted can be different depending on the Attendance tracking scenario selected for an organization and permissions set for users.

Users with a Manual attendance tracking scenario might encounter a few different inactivity dialogs. Here are the possible scenarios:

User was inactive for less than 20 minutes

If a break is active and its maximum time is reached

An inactivity dialog box will open once the user becomes active again:

The action taken by the user to the dialog will determine how time is categorized:

Continue with the break - regular break time + break overage will be added
Stop the break - regular break time + break overage until stopped

If break overage is enabled, a dialog will pop up. If break overage is disabled, the break ends when it's scheduled to, and the remaining inactive time is counted as idle time.

If break time was started and exceeded and break overage is enabled, an inactivity dialog will open once the user becomes active again:

The action taken by the user to the dialog will determine how time is categorized:

I forgot to stop the shift - The shift is stopped at the moment the allowed break expired.
I was working offline - Reporting will show regular break time + the rest of the inactive time will be added as idle time.
I was on the break → new dialog box opens:

No, stop the break - regular break time + break time overage until stopped
Continue the break - regular break time + break time overage will be added

If break time was started and exceeded and break overage is disabled, an inactivity dialog will open once the user becomes active again:

I forgot to stop the shift - The shift is stopped at the moment the allowed break expired.
I was working offline - Reporting shows regular break time + the rest of inactive time is added as idle time.

User is inactive for 20 minutes or more

If a user is inactive for more than 20 minutes, their device remained awake and they haven't activated any break time during that period, the following dialog box will appear when the user becomes active again:

The option selected by the user will determine how this time will be categorized:

Yes, I was working offline - Reporting shows regular break time + the rest of inactive time, which will be added as idle time.
No, I wasn’t - Inactive time will be added as idle time
I was on the break

Break overage is enabled

If the user has previously used break time but some of the regular break time was left and was spent during this period: regular break + overage will be added
If the user has permission to start a new overage break but no regular break is left: Break overage the entire inactive time
If the user has no permission to start a new break overage, and no regular break is left: The “I was on a break” button won’t be visible

Break overage is disabled

If the user has no break time left: The “I was on a break” button won’t be visible
If the user has had some regular break time left but it was exceeded: Regular break + idle time for the rest of the inactive time

If there is an active break time and it’s not exceeded by the user, the user will remain on a regular break after they become active again.

User is inactive beyond the shift threshold

Once the shift threshold has been reached, an inactivity dialog pops up:

The shift is stopped: shift end will be the last activity.

Break was started and break overage is enabled

If the user was:

Last active while on regular break, the shift will be closed when the regular break expired (reporting will show no overage break and no idle time after the regular break)
Last active while on break overage, the shift will be closed when computer activity was last detected (reporting will show the entire allowed break time + break overage up until the last computer activity - no additional overage or idle time reported).