Track employees time off the way your handbook actually defines it.
At a glance
Status | Generally Available (GA) |
Released | June 24, 2026 |
Available on | Workforce Analytics plan, Combo Plan, and Enterprise. Also available during the free trial. |
Who it's for | Administrators and managers who manage time off, attendance, and utilization. |
Where to find it | Time and Attendance settings, under the Manual Time and Time Off configuration, and in the Add Time Off menu. |
Access | Administrators can create, edit, and delete custom time-off types. Managers can view and apply them. |
Summary
Custom Time Off Types let administrators define and manage their own time off types in Insightful. In addition to the standard set of time off types, you have the ability to add multiple custom types. These time off entries can capture the specific reasons employees are away and reflect how your organization actually operates, while being factored into other analysis using Insightful data.
What is Custom Time Off Types?
Custom Time Off Types is a Workforce Analytics capability that lets administrators create time-off types beyond Insightful's standard, system-defined options. A time-off type is the label applied to a time off entry, for example Vacation or Sick Leave. With this release, administrators can add their own types, such as Parental Leave or Bereavement, and managers can apply them when recording time off for employees.
Why it matters
A fixed list of time-off types cannot capture every reason an employee is away, which makes time off data less precise and utilization rates harder to trust. By letting each organization define the types that match its own policies, Insightful records time off more accurately and gives managers a clearer, more dependable view of who is working and who is not. This supports Insightful's role as an early warning system for workforce performance, helping leaders understand work rather than simply monitor it.
Who is it for?
This release is for administrators who configure time and attendance policies and want the platform to mirror their organization's leave categories. It is also for managers who record and review time off for their teams and need accurate, recognizable type labels.
What you can do with it
Create custom time-off types that match your organization's leave policies.
Edit and remove the custom types you have created as policies change.
Keep Insightful's standard types, including Vacation, Sick Leave, Public Holiday, Unauthorized Leave, and Other leave, alongside your own.
Apply custom types when adding time off, with filtering that includes your custom types.
Record more precise time off so utilization and attendance reflect real working time.
How to access it
Sign in as an administrator.
Open Settings and go to the Time and Attendance area, then the Manual Time and Time Off settings.
Create a custom time-off type, give it a name, and assign it to one of the standard categories.
Save. The new type becomes available to administrators and managers in the Add Time Off menu and in Time Off filters.
What Generally Available (GA) means for this release
Generally Available means Custom Time Off Types is fully released and supported, and is available to all customers on the plans listed above. No opt-in or beta enrollment is required.
Frequently asked questions
Is Custom Time Off Types available on my plan?
It is included with Workforce Analytics, the Combo Plan (Workforce Analytics plus Workflow Optimization), and Enterprise, and it is available during the free trial.
Who can see or use Custom Time Off Types?
Administrators can create, edit, and delete custom types. Managers can view the available types and apply them when recording time off.
Does Custom Time Off Types change any existing behavior?
No. Insightful's standard, system-defined types remain available, and existing time off entries are unchanged. Administrators can manage only the types they create; system-defined types cannot be edited or deleted.
How do I turn it on or off?
There is no separate toggle. Administrators simply create custom types in the Time and Attendance settings; if you do not create any, only the standard types appear.
Can managers create custom types?
No. Managers can view and apply custom types, but only administrators can create, edit, or delete them.