In case some of the work-related activities of your Employees are not computer-based, but should be logged to Insightful, the Employees / their Admins and Managers will be able to submit a Manual Time Entry from different screens within their Insightful Dashboards for such activities:
Employee >> Timesheets etc.
For Manual Time Entries submitted by Employees, the status will be pending until it's either approved or rejected by a relevant Manager or Admin. They can edit and delete their entries as long as they are pending review. After approval/rejection, Manual Time Entries cannot be changed. However, after the review is done, users will be able to preview a Manual Time Report with all the Manual Time Entry information (including rejection reason, if applicable).
Manual Time Entries added by Admins / Managers are automatically approved.
Each Manual time entry will inherit Productivity and Billable flags from the associated Manual time entry type. For example, if you mark Phone calls as always productive and non-billable, all phone calls will contain the same flags, but you will be able to override them per each entry when reviewing them.
❗ Note: The time added manually needs to be in minimum 15 minute increments.
Manual Time Entry vs Tracked time
Manual Time Entries, once processed, will be displayed in multiple tables within your Dashboard such as Employee page, Timesheets, Projects, Productivity etc. On the Timeline's graphical representation of tracked time, manually entered time will be displayed in yellow for easier distinction.
❗ Note: Both the approved and the unreviewed Manual Time Entries will be shown in the Timeline and you can review them directly from that screen as well.
Additionally, when choosing the productivity calculation that suits you best, keep in mind that Productive Manual Time and Neutral Manual Time are both included into the productivity calculation when calculating Productivity against:
Fixed Hours of Any Day
Adding a Manual Time Entry that overlaps with an existing Shift will prolong that Shift. It will also cause the tracked data within the overlap to be overridden and replaced by Manual Time. Keep in mind that the screenshots taken during the Shift will remain in the Dashboard for future reference.
Manual Time Entries that don’t overlap with an existing Shift will create a new one.
❗ Note: If a Manual Time Entry overlaps with two shifts, that Entry will be attached to the last shift, and that shift will inherit the start of the Manual time Entry as its Clock In time, e.g.
Shift 1: 11:37 - 11:56
Shift 2: 11:58 - 12:17
Add manual time:
11:45 - 12:00
Shift 1 clock in and clock out remain the same.
Shift 2 clock in is changed in 11:45