Insightful

What to do if your device slows down and you suspect it might have to do something with Insightful

Device slowdown Troubleshooting

When page is stuck on loading screen when accessing Insightful, dashboard is blank or have some data missing - this might be browser related

Learn how to ensure that access to Insightful is enabled in your firewall settings

Learn how to adjust Firefox settings to allow visited websites to be recorded and listed by Insightful

Here is what to do if you are not seeing which websites your employees are visiting during working hours on their macOS devices

How to give Insightful permission to take screenshots or screen recording on macOS Catalina and Ventura

Learn more about Insightful's screenshots capturing function to better understand how to resolve most common challenges you may come across

Learn what different error messages in Insightful mean and how to troubleshoot/resolve them.

Find answers and get help from Intercom Support and Community Experts

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