Insightful

Learn what to do if Insightful application doesn't start after you have installed and tried running it on Windows 7

Insightful Application isn't Starting on Windows 7

What to do if your device slows down and you suspect it might have to do something with Insightful

When page is stuck on loading screen when accessing Insightful, dashboard is blank or have some data missing - this might be browser related

Learn how to ensure that access to Insightful is enabled in your firewall settings

Learn how to adjust Firefox settings to allow visited websites to be recorded and listed by Insightful

Here is what to do if you are not seeing which websites your employees are visiting during working hours

How to give Insightful permission to take screenshots or screen recording on macOS Catalina and Ventura

Learn more about Insightful's screenshots capturing function to better understand how to resolve most common challenges you may come across

How to check your Insightful app version on macOS

How to check your Insightful app version on Windows OS

Learn how to update Insightful platform's installation file on your device

Learn what different error messages in Insightful mean and how to troubleshoot/resolve them.

With macOS Sequoia (version 15+), users need to renew screen recording permissions every 30 days due to updated security protocols

Find answers and get help from Intercom Support and Community Experts

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