All Collections
Technical / Troubleshooting
System Requirements and Settings. Troubleshooting Issues.
Insightful Application isn't Starting on Windows 7
Device slowdown Troubleshooting
App stuck loading, dashboard blank or missing data
Company Computers don't appear after installation [Firewall]
Websites visited in Firefox not being listed by Insightful
Missing Detailed Info on Apps and Websites Usage [macOS]
Screenshots or Screen recording not being captured [macOS]
Not Seeing Captured Screenshots
Version checking guide on macOS
Version checking guide on Windows OS
How to update Insightful
Resolving Error Messages
Granting Screen Recording Permissions on macOS Sequoia for Insightful