All Collections
Technical / Troubleshooting
System Requirements and Settings. Troubleshooting Issues.
Insightful Application isn't Starting on Windows 7
Device slowdown Troubleshooting
App stuck loading, dashboard blank or missing data
Company Computers don't appear after installation [Firewall]
Websites visited in Firefox not being listed by Insightful
Missing Detailed Info on Apps and Websites Usage [macOS]
Screenshots or Screen recording not being captured [macOS]
Not Seeing Captured Screenshots
Version checking guide on macOS
Version checking guide on Windows OS
How to update Insightful
Resolving Error Messages